Changing your email address

Changing your email address

We understand that circumstances may arise where you need to update the email associated with your account. However, for security reasons, we do not offer the option to change email addresses through the user interface.

Why We Don't Change Email Addresses:

  1. Security Measures: Your email address serves as a primary identifier for your account and is crucial for account recovery and communication. By maintaining a consistent email address, we can ensure the security and integrity of your account.

  2. Prevention of Unauthorized Access: Allowing email changes could potentially expose your account to unauthorized access or compromise. By keeping email addresses unchanged, we mitigate the risk of account breaches.

How to Proceed:

If you require assistance with updating your email address, please don't hesitate to contact our support team. Our dedicated support staff are available to help you with any account-related queries or issues you may encounter.



    • Related Articles

    • Restoring Two-Factor Authentication (2FA)

      If you need to restore Two-Factor Authentication (2FA) for your Nebeus account, follow these steps: Open Settings: Log in to your Nebeus account and click on your avatar or profile picture located in the top right corner of the screen. A dropdown ...
    • How to Contact Support at Nebeus?

      If you need assistance or have questions regarding your Nebeus account, our support team is ready to help you through two convenient options: Email and Chat Support. Here’s how you can reach out: Email Support For issues that require detailed ...
    • How to Update OTP (One-Time Password) Settings

      One-Time Passwords (OTP) provide an extra layer of security to your Nebeus account. By enabling OTP, you can receive confirmation codes via SMS or email. This guide will walk you through the process of updating your OTP settings. Step 1: Log In to ...
    • Can I close my account?

      At Nebeus, we understand that circumstances may change, and you may decide to close your account. This article outlines the process of closing your Nebeus account, including information about any associated fees. Closing Your Account: Yes, you have ...