If you're a user of our crypto card services and have encountered issues receiving your PIN code, we have good news for you! We've implemented a convenient self-service option that allows you to obtain your PIN code with ease. No need to wait for it to arrive via other means. Here's how to do it:
Accessing Your Crypto Card PIN Code
1. Log In: Begin by logging into your account on our platform using your credentials.
2. Navigate to Your Crypto Card: Once you're logged in, locate and select the crypto card associated with your account. Click or tap in More
3. Click or Tap "Send PIN" button
PIN Code Delivery: Your PIN code will be generated and sent to you through SMS to the phone number associated with your account. Please make sure your contact information is up to date to ensure a smooth delivery process.
And that's it! You've successfully requested your crypto card PIN code using our self-service "Send PIN" feature.
Can I change my PIN code to a custom one?
Yes, you can change your PIN code to a custom one following these steps:
1. Access your crypto card settings in your account.
2. Look for the "Change PIN" option.
3. Follow the on-screen instructions to create a custom PIN code of your choice.
If you encounter any issues during this process or have questions, don't hesitate to reach out to our customer support team for assistance.
We hope this self-service option makes it easier for you to access your crypto card PIN code and enhances your experience with our services.