I deposited BTC or ETH to my Nebeus Wallet and doesn't show in my account
This could be for several reasons, please find some below:
- There is congestion on the ETH or BTC network resulting in longer processing times. The average BTC processing time historically has been 10-12 minutes.
- The network requires multiple confirmations, typically for ETH a total of 6 confirmations is required.
- You have deposited it to the wrong address. Nebeus seeks to help our customers wherever we can, unfortunately, if the crypto have been deposited to the wrong address or wrong blockchain we don't have an avenue to recover them.
How long will it take for the loan to come into my wallet?
Once you complete your loan request and has been approved, you will receive your loan agreement in around 2 hrs. The money will appear in to your Nebeus account not long after the Loan being approved. To transfer the amount over €4.500, the money is ...
How To Generate Account Statement?
If you just want to generate the list of all transactions related to one account you created, the procedure goes as follows: 1. Go to the Accounts 2.Click on the Account Statement 3. Select Start (DATE FROM) and End (DATE TO) dates and Crypto Assets ...
How to Protect Your Nebeus Account from Scams & Fraud?
Scams and fraud happen all the time in the crypto space, and people need to be aware of everything that can potentially occur. This concerns people who use cryptocurrency platforms and apps but also people who do not. Below, we have outlined several ...
How to transfer crypto from another wallet
Add Crypto to your Nebeus account to unlock its full potential. As soon as your account is replenished with Bitcoin or Ethereum, you're ready to take a Crypto-backed loan, rent us your Crypto to earn interest in cash, top up your mobile. 1. From your ...
Get up to $500 in USDT when you open & fund your Nebeus account
Hello, dear Nebeus users, We are running a promotional campaign from 12/04/2022 6:00 PM CET until 03/06/2022 6:00 PM CET. Get up to $500 in USDT when you open & fund your Nebeus account. All new users who open a Nebeus account, deposit funds, and ...