I have not received a PIN code, what should I do?
In the event you are not receiving an email with your one time PIN code for the transaction, please also check the Spam folder.
If it didn't work, please contact Nebeus support
and we would be happy to help.
I think I have received an incorrect interest payment, what can I do?
If this is your first interest payment, keep in mind, we calculate interest on a monthly basis starting from the first of the month. If you opened the account after the first of the month, this will be reflected in your interest payment. If this is ...
Send Fiat funds to a card or a bank account
In order to withdraw your EUR, USD or GBP funds to a card or a bank account, login to your Nebeus account and click in "Operations". (Located at the top right of you screen account). 1. Click on the 'Send funds' arrow. 2. And then click in "Send ...
How do I send cryptocurrency to another wallet?
1. At the top right corner you will click in "Operations". 2. Click on the "Send Funds" arrow. 3. Select the cryptocurrency wallet that you'd like to send from. 4. In the right dropdown select To External Wallet. 5. Fill in the fields and click the ...
Verification at a glance
Verification Process To start your verification process you have to click at . It is located at the top right of your screen. 1 - Click at "Get verified" to start the process. 2 - Once you click you will see the image below. 1. Phone Number Now ...
What is two-factor authentication (2FA)?
Two-factor authentication (2FA) is a security process which requires users to provide two means of identification before accessing their account. The two levels of security are your password and a unique special code generated by an authentication ...