I’m Trying to Register and Can’t Verify My Phone Number. What Can I Do?
If you’re having trouble verifying your phone number, this could be due to limitations set by SMS carriers. In some cases, certain country codes might have restrictions that prevent receiving messages from international numbers.
To resolve this issue:
- Check SMS Settings: Make sure your phone is set up to receive messages from foreign numbers, as some carriers block international texts by default.
- Try Again: Wait a few minutes before retrying the verification process.
- Reach Out for Help: If you’re still unable to verify, please contact our support team. We’re here to assist and will help you get registered as quickly as possible.
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