Identity Verification Process
To complete the identity verification process on Nebeus, please follow the steps outlined below:
Click on the avatar located in the top right corner of the screen. This will open a drop-down menu with various options.
Select "Verification" from the menu. This will take you to the identity verification section.
Follow the instructions provided on the verification page. Nebeus utilizes the Sumsub model for identity verification, which includes the following steps:
a. Personal Information: You will be prompted to enter your personal details, such as your full name, date of birth, and residential address. Please ensure that the information you provide is accurate and matches your official identification documents.
b. Document Upload: You will be asked to upload clear and legible copies of your identification documents. Nebeus accepts government-issued identification documents, such as passports or driver's licenses. Follow the instructions to scan or take a photo of the documents and upload them securely.
c. Facial Verification: As part of the Sumsub model, you will need to undergo facial verification. This involves taking a selfie or recording a short video to match your face with the photo on your uploaded identification document. Follow the on-screen instructions to complete this step.
Review and Submit: Once you have provided all the required information and completed the document upload and facial verification steps, carefully review the information you have entered. Ensure that everything is accurate and matches your identification documents.
Submit for Review: After reviewing your information, click the "Submit" or "Finish" button to submit your identity verification request. Your information will be securely processed by Nebeus and Sumsub.
Approval Process: Nebeus aims to complete the identity verification process within 15 minutes. However, in some cases or due to various factors, it may take up to 24 hours ( business day ) for the verification to be completed. Please be patient during this time.
During the verification process, Nebeus and Sumsub will assess the accuracy and authenticity of your provided information and documents. They employ advanced technology and manual checks to ensure compliance with regulatory requirements and maintain a secure environment.
If additional information or documents are required, Nebeus may contact you via email or within your account to request them. Please promptly respond to any such requests to expedite the verification process.
If you encounter any difficulties or have questions regarding the identity verification process, please reach out to Nebeus customer support for assistance. They will be happy to guide you through the process and address any concerns you may have.
Thank you for your cooperation in completing the identity verification process on Nebeus.
FAQ - Identity Verification Issues
Q: Why do I need to complete the identity verification process? A: Identity verification is a mandatory requirement in order to comply with regulatory standards and ensure the security of the Nebeus platform. By completing the identity verification ...
KYC Verification Process
Why KYC Verification is Required? KYC (Know Your Customer) verification is a mandatory process that Nebeus and other financial institutions require to ensure the security and integrity of their services. Here's an explanation of why KYC verification ...
What is KYC in Nebeus?
KYC stands for "Know Your Customer." In Nebeus, KYC is a standard process used to verify the identity of its users. It is an essential step in compliance with regulatory requirements and to ensure the security and legitimacy of the platform. When a ...