At Nebeus, we collaborate with the Impact affiliate network, which connects users with various third-party companies offering promotions or rewards for completing certain actions, such as signing up, completing identity verification (KYC), or making an initial deposit.
It’s important to clarify that these promotions are not managed or controlled by Nebeus.
Each company affiliated via Impact operates independently and applies its own terms and reward criteria. Therefore, Nebeus cannot guarantee, monitor, or intervene in the reward distribution process.
If a user does not receive the expected reward after completing the steps outlined by one of these companies, they should contact the company directly. If no response is received, we recommend reaching out to Impact’s support team. Users should always keep records of completed steps (e.g., screenshots, confirmation emails).
While we understand how frustrating these issues can be, we must emphasize that Nebeus does not have internal access or technical capability to resolve reward-related incidents involving third-party offers within the Impact network.
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