Why I can not withdraw my money from my account?
If you experience issue while trying to transfer Fiat (EUR, GBP, USD), that could be because you didn't finish to verify your account.
At the moment you are able to use your account without complete the verification. The only option that is not available is the option to transfer FIAT from your Nebeus account.
Before select one of our services we strongly recommend that you complete your account verification.
It is a requirement by law and at the same time for your safety!
If you don't know how to get verified please read our article.
Send Fiat funds to a card or a bank account
In order to withdraw your EUR, USD or GBP funds to a card or a bank account, login to your Nebeus account and click in "Operations". (Located at the top right of you screen account). 1. Click on the 'Send funds' arrow. 2. And then click in "Send ...
How to top up your account with cash
You can quickly add money to your Nebeus account directly from your MasterCard and Visa. This feature can serve you in case if: You need cash in your account for loan repayments, so that you don't have to sell your Crypto. You want to buy BTC and ETH ...
How should I keep my account safe?
How to enable enhanced security (2FA) for my Nebeus account
To make your account even more secure, we recommend enabling 2FA (two-factor authentication). You can read more about it here: What is two-factor authentication (2FA)? Please also note that we require you to have your account protected with 2FA for ...
Are there Fees to Withdraw Funds?
Transfer to card Countries: Worldwide Min Amount: 5 € - 3 500 € Fee: 2.5% + 0.8 EUR EUR, SEPA Transfer Countries: Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, ...