Withdraw from cold storage Vault

Withdraw from cold storage Vault

To withdraw funds from the cold storage vault on Nebeus, please follow these steps:

  1. Log in to your Nebeus account on the web version or mobile app.

  2. On the "Dashboard," locate and click on the "Vault" option in the left menu. This will take you to the vault management page.

  3. On the vault management page, find the "Withdraw from Vault" button and click on it to initiate the withdrawal process.

  4. Specify the withdrawal details. Enter the amount of cryptocurrency you wish to withdraw from the cold storage vault. Make sure you have sufficient funds available in the vault for the withdrawal.

  5. Review the withdrawal details. Take a moment to double-check the transaction details, including the withdrawal amount and the destination address. Ensure that all the information is accurate before proceeding.

  6. Authenticate the withdrawal. Nebeus may require additional verification steps to ensure the security of your account and the withdrawal process. This may include providing a one-time password (OTP) code or completing other authentication methods.

  7. Submit the withdrawal request. Once you have confirmed the transaction details and completed the necessary authentication, submit the withdrawal request to initiate the process.

  8. Processing time. It's important to note that withdrawing from the cold storage vault may take longer compared to regular wallet withdrawals. This is because funds stored in the cold storage vault are kept offline and are not immediately accessible. The withdrawal process may take up to 48 hours to complete. This delay is necessary to ensure the highest level of security for your funds.

Nebeus partners with BitGo, one of the leading cryptocurrency custodians, for their cold storage vault. BitGo's cold storage solution involves storing funds offline in highly secure physical vaults. These vaults are designed with bank-grade security measures and are not connected to the internet, providing an added layer of protection against hacking attempts and unauthorized access.

By utilizing BitGo's cold storage technology, Nebeus ensures that your funds are kept in a secure environment, significantly reducing the risk of theft or loss. This approach enhances the overall security of the platform and provides peace of mind for users.

For specific instructions and further information on withdrawing from the cold storage vault, it's recommended to refer to the Nebeus platform's interface, help center, or contact their support for the most accurate and up-to-date guidance.


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