At Nebeus, we understand that circumstances may change, and you may decide to close your account. This article outlines the process of closing your Nebeus account, including information about any associated fees.
Closing Your Account:
Yes, you have the option to close your Nebeus account. The process is simple and can be done through your account settings.
Steps to Close Your Account:
- Open the Nebeus mobile app.
- Navigate to the settings section.
- Within the settings, locate and click or tap on the option to "Close Account."
If you have any further questions or require assistance with closing your account, please do not hesitate to reach out to our customer support team. We are here to guide you through the process and address any concerns you may have.
Please find our closure policy in
here.
Related Articles
My account is closed - what can I do?
Q: Why was my Nebeus account closed? A: As a regulated entity, Nebeus monitors accounts continuously. If we detect any activity that raises alerts or violates our policies, we may close the account for security and compliance reasons. Q: What happens ...
Can I Top Up My Account Using a Card?
Yes, you can easily top up your Nebeus account using a credit or debit card. It’s a quick and convenient way to add funds to your account. Transaction Limits for Card Deposits: Minimum deposit amount: 10 EUR Maximum deposit amount: 3,500 EUR Simply ...
Changing your email address
We understand that circumstances may arise where you need to update the email associated with your account. However, for security reasons, we do not offer the option to change email addresses through the user interface. Why We Don't Change Email ...
Glossary of Terms for Nebeus
Crypto Account: A digital wallet within your Nebeus account that allows you to securely store and manage your cryptocurrencies. Fiat Account: A traditional currency account within your Nebeus account where you can hold and transact with fiat ...
Restoring Two-Factor Authentication (2FA)
If you need to restore Two-Factor Authentication (2FA) for your Nebeus account, follow these steps: Open Settings: Log in to your Nebeus account and click on your avatar or profile picture located in the top right corner of the screen. A dropdown ...