Understanding PIN and Passcode for Nebeus Cards

Understanding PIN and Passcode for Nebeus Cards

At Nebeus, we prioritize the security of your transactions and have implemented PIN and Passcode features for our physical and virtual cards, respectively. This article aims to provide a comprehensive understanding of how these security measures function and how you can manage them effectively.

Physical Card (PIN)

Activation and Delivery: Upon card activation, a Personal Identification Number (PIN) is sent to your registered mobile number via SMS. This PIN is essential for authorizing transactions and ensuring the security of your physical card.
Resending or Changing PIN: Users have the flexibility to resend the PIN or change it directly from the Nebeus mobile app for added convenience. Please find how to get PIN in here
Usage: When making withdrawals or certain purchases with your physical card, you may be prompted to enter your PIN for verification.

Virtual Card (Passcode)

Approval Process: Once your virtual card application is approved by Nebeus, a passcode is sent to your registered mobile number via SMS. This passcode serves as the primary authentication method for virtual card transactions.
Resending Passcode: Users can easily resend the passcode to their email or request a new one by accessing the settings within the Nebeus app.
Ordering Passcode: If needed, users have the option to order a new passcode directly from the app settings.




One-Time Password (OTP):

Occasional Verification: In some instances, both physical and virtual cards may request a One-Time Password (OTP) for additional security. This OTP is sent to your registered mobile number.

Understanding and managing your PIN and Passcode adds an extra layer of security to your Nebeus card transactions. Whether it's for physical card withdrawals or virtual card purchases, staying informed and utilizing the available options ensures a secure and seamless experience. If you have any further questions or concerns, don't hesitate to reach out to our customer support team for assistance.


    • Related Articles

    • Nebeus Crypto Card

      Available in Physical and Virtual Formats The Nebeus Crypto Card, in collaboration with Mastercard, offers users a versatile way to spend cryptocurrencies and fiat currency globally. This card is available in both physical and virtual formats, with ...
    • How to Obtain Your Crypto Card PIN Code

      If you're a user of our crypto card services and have encountered issues receiving your PIN code, we have good news for you! We've implemented a convenient self-service option that allows you to obtain your PIN code with ease. No need to wait for it ...
    • Nebeus Mastercard Fees, Limits, Deposits

      At Nebeus, we are committed to providing you with a seamless and rewarding experience when using our Nebeus Mastercard. To help you make informed decisions and manage your finances effectively, we've outlined the fees and limits associated with your ...
    • Can I Terminate My Crypto Card?

      You have the flexibility to terminate your crypto card whenever you wish. Follow these simple steps: 1. Log in to your account and navigate to the 'Cards' section. 2. Locate the card you wish to terminate and click or tap on "More" 3. From the ...
    • Can I Use My Card with Google Pay or Apple Pay?

      Google Pay Yes, you can use your crypto card with Google Pay if you are an Android user. This is only available for virtual cards. To obtain a card compatible with Google Pay, please follow these steps: Download our app using an Android device: ...