Crypto Ecosystem
Delayed crypto Deposit
If you have deposited BTC or ETH to your Nebeus wallet and it is not showing in your account, please follow these steps: Verify the transaction on the blockchain: Use a blockchain explorer to search for your transaction by entering the transaction ...
How to transfer funds from Crypto to Money Account
To transfer funds from your cryptocurrency account to your Money Account on Nebeus, follow these steps: Log in to your Nebeus account on the web version or mobile app. Navigate to the Crypto tab or section, which is usually where you manage your ...
How to deposit crypto to Nebeus account?
To deposit cryptocurrency to your Nebeus account, follow these general steps: Obtain your Nebeus cryptocurrency account address: Log in to your Nebeus account on the web version or mobile app and navigate to the section that displays your ...
Where can I find my Crypto Account address?
To find your cryptocurrency account address on Nebeus, please follow these steps: Log in to your Nebeus account on the web version by clicking the "Operation" button located in the top right corner. For the mobile app, access the menu by clicking the ...
Sending Crypto to the Wrong Network
⚠️ Important: If you have sent your coins to the wrong network, they may be lost and cannot be restored. It is crucial to exercise caution and follow the correct steps when depositing cryptocurrency. If you have made a mistake and sent your coins to ...
Popular Articles
Free Insured Vault / Cold Storage
Nebeus offers Free Insured Vault/Cold Storage for secure storage of Bitcoin and Ethereum. Here's how our insured vaults work: Deposit: When you deposit funds into the Nebeus vault, they are automatically sent to BitGo, one of the leading crypto ...
What can you do with a Money Account?
Welcome to the Nebeus Help Center! In this article, we will provide you with a comprehensive overview of the functionalities and limitations of a Nebeus Money Account. Let's dive in: What can you do with a Money Account? Personal EU IBAN: With a ...
Terms of Use
PLEASE READ THESE TERMS OF USE CAREFULLY. BY CLICKING TO ACCEPT, OR BY ACCESSING OR USING OUR SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS OF USE AND ALL TERMS INCORPORATED BY REFERENCE. You consent to accept these terms of use should you accept ...
Identity Verification Process
To complete the identity verification process on Nebeus, please follow the steps outlined below: Click on the avatar located in the top right corner of the screen. This will open a drop-down menu with various options. Select "Verification" from the ...
Account Activation
To ensure a seamless onboarding process and access to the full range of Nebeus services, it is important to activate your Nebeus account. Here's a step-by-step explanation of the account activation process: Signup Process: Begin by signing up for a ...